Store Driver

Advance Auto Parts•Natchez, MS

About The Position

The Store Driver picks, stages, and safely delivers automotive parts to professional customers, and picks up returns and cores. The role also supports sales and store operations by distributing sales flyers, collecting credit accounts, building customer relationships, assisting with upselling and cross-selling, maintaining product knowledge, engaging walk-in customers, stocking inventory, and keeping the store clean. The employee performs other duties as assigned.

Requirements

  • Valid driver's license with an acceptable driving record.
  • High school diploma or equivalent.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to use basic math accurately, including whole numbers, common fractions, and decimals.
  • Safe driving and navigation ability.
  • Ability to use a delivery board system.
  • Ability to locate and stock parts, and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Customer service orientation and sales aptitude, including the ability to identify customer needs and recommend solutions.
  • Confidence in engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock inventory, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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