Store Driver

Advance Auto Parts•Gallatin, TN

12d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, and picks up returns and cores. The role also supports sales by distributing flyers, promoting current sales and loyalty programs, collecting payments on credit accounts, and building customer relationships while sharing delivery insights with the CPP. Drivers assist walk-in customers, recommend products or services, and help increase sales through upselling and cross-selling. Additional store duties include maintaining cleanliness, stocking and organizing inventory, completing cycle counts, and staying knowledgeable about products and new arrivals. The position requires safe driving, customer service and sales skills, basic inventory-system and equipment use, and the ability to work an assortment of days, evenings, and weekends as needed.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
For applicants in Tennessee, a valid F endorsement on the driver's license is required.
Speak and write English and communicate effectively with customers, peers, and leadership.
Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
Work an assortment of days, evenings, and weekends as needed.
Demonstrate safe driving and navigation ability.
Use a delivery board system, inventory systems, and store equipment.
Locate and stock parts, with knowledge of safety practices.
Communicate in a friendly and persuasive manner, build relationships, and engage customers in product promotion.
Demonstrate sales aptitude, customer-service orientation, and the ability to identify customer needs and recommend solutions.
Be willing to learn about new products and sales techniques.

Nice To Haves

Automotive parts experience is preferred.
Spanish language ability is a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
Assist with upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock inventory, including truck stock and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.