Store Driver

Advance Auto Parts • Fraser, MI

5d

About The Position

The Store Driver picks, stages, and safely delivers automotive parts to professional customers, collects returns and cores, and supports store sales and operations. The role builds relationships with customers, promotes sales and loyalty programs, assists with upselling and cross-selling, and provides customer insights to the CPP. It also involves maintaining store cleanliness, stocking and counting inventory, learning product offerings, and helping walk-in customers identify appropriate parts or services. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Ability to drive safely and navigate routes.
• Ability to use a delivery board system.
• Friendly and persuasive communication skills; ability to communicate effectively and build strong relationships with customers, peers, and leadership.
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Ability to perform basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
• Ability to locate and stock parts, and knowledge of safety practices.
• Ability to operate inventory systems and store equipment.
• Sales aptitude and customer service orientation; ability to identify customer needs and recommend solutions.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
• Ability to walk or stand predominantly during work; talk and hear; handle or feel items; reach; climb or balance; and stoop, kneel, crouch, or crawl.
• Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance.
• Required vision abilities include close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

• Automotive parts experience is preferred.
• Spanish language ability is a plus.

Responsibilities

• Pick, stage, and safely deliver parts to professional customers.
• Pick up returns and cores.
• Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
• Collect credit accounts daily.
• Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
• Assist with upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
• Perform general stocking, including truck stocking, back stock, and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage walk-in customers to understand their needs and recommend appropriate parts or services.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED