Store Driver

Advance Auto Parts•Michigan City, IN

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and credit-account payments; and distributes sales flyers while promoting current sales and loyalty programs. The role builds and maintains customer relationships, shares delivery-related insights with the CPP, and supports sales through upselling, cross-selling, and helping walk-in customers find appropriate parts or services. The Store Driver also maintains store cleanliness, stocks trucks and store inventory, performs cycle counts, and stays knowledgeable about inventory and new arrivals. The role requires safe driving, customer-focused communication, familiarity with inventory and delivery systems, and the ability to work an assortment of days, evenings, and weekends as needed.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Speak and write English and communicate effectively with customers, peers, and leadership.
Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic math accurately, including arithmetic with whole numbers, fractions, and decimals.
Work an assortment of days, evenings, and weekends as needed.
Demonstrate safe driving and navigation ability.
Ability to use a delivery board system, operate inventory systems for back stock, and use store equipment.
Friendly and persuasive communication, confidence engaging customers, and the ability to build strong relationships.
Sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
Ability to locate and stock parts and apply safety knowledge and skills.
Willingness to learn about new products and sales techniques.

Nice To Haves

Automotive parts experience is preferred.
Spanish language skills are a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments from credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
Assist with upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock trucks and store inventory, manage back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage walk-in customers, understand their needs, and recommend appropriate parts or services.
Perform other duties as assigned.