Store Driver

Advance Auto Parts•Madison, IN

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and delivers sales flyers while promoting current sales and loyalty programs. The role also includes collecting payments on credit accounts, building customer relationships, sharing delivery insights with the CPP, and assisting with upselling and cross-selling. The driver helps maintain store cleanliness, stocks merchandise and delivery trucks, completes back-stock work and cycle counts, and keeps current on inventory and new arrivals. They also assist walk-in customers by identifying their needs and recommending appropriate parts or services. Other duties may be assigned.

Requirements

  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and leadership.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Engage customers confidently and promote products.
  • Be willing to learn about new products and sales techniques.
  • Hold a valid driver's license and have an acceptable driving record.
  • Have a high school diploma or equivalent.

Nice To Haves

  • Spanish language ability.
  • Automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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