Store Driver

Advance Auto Parts•Sterling Heights, MI

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and credit-account payments; and supports customer relationships and store sales. The role also assists with stocking, inventory, store cleanliness, and walk-in customer service. Automotive parts experience is preferred. A high school diploma or equivalent and a valid driver’s license with an acceptable driving record are required.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and leadership.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including arithmetic with whole numbers, fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Demonstrate safe driving and navigation ability.
  • Use a delivery board system.
  • Locate and stock parts safely; operate inventory systems and store equipment.
  • Communicate in a friendly and persuasive manner, engage customers, promote products, and recommend solutions based on customer needs.
  • Be willing to learn about new products and sales techniques.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
  • Assist with upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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