Store Director (Store Manager) - Lees Summit, MO

TargetLee's Summit, MO
$106,000 - $212,000Onsite

About The Position

The Store Director (Store Manager) role at Target involves leading a team to help families discover the joy of everyday life. This leadership position focuses on developing leaders who care about their teams, guests, and each other. The Store Director leads a team of experts passionate about ensuring guests have a positive shopping experience and takes accountability for running a profitable and growing business. This role offers meaningful experiences to build and develop skills for a career in retail management, including managing large teams, recruiting, talent management, understanding retail financials, developing store-specific strategies, and making business decisions based on market competition and guest insights.

Requirements

  • 4-year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Team leadership and engagement
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Ability to manage conflict and lead and hold others accountable
  • Ability to relate well with and interact with all levels of the organization
  • Welcoming and helpful attitude
  • Ability to manage workload and prioritize tasks independently
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports and information
  • Accurately handle cash register operations as needed
  • Climb up and down ladders as needed
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Nice To Haves

  • Enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
  • Thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
  • Open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).

Responsibilities

  • Consistently deliver guest experience commitments and lead a guest-obsessed culture.
  • Hold direct reports accountable for exceptional guest experience through operations, accountability, team development, training, and recognition.
  • Celebrate wins, align the team, and prioritize actions that drive results and elevate the guest experience.
  • Actively engage with the community to represent the brand and build connections.
  • Lead a talent culture through active involvement in onboarding, development, and growth of leaders.
  • Drive accountability through clear expectations and consistent performance management.
  • Create and deliver sustainable and equitable talent strategies in partnership with HR to fuel career progression and team growth.
  • Be approachable and available for the team, fostering a culture where issues are quickly resolved.
  • Recruit, hire, and retain a passionate team with area-specific knowledge and expertise.
  • Oversee the scheduling process to meet business needs while ensuring a consistent guest experience and aligning with team member availability.
  • Own and implement leadership schedules that align with guest and business needs, including weekends, mornings, evenings, and overnight shifts.
  • Demonstrate and promote inclusivity by valuing diverse voices, being authentic and respectful, and creating equitable experiences.
  • Invest in and follow up on personal and team training to enhance skills and capabilities.
  • Drive a guest-obsessed culture balancing in-store and digital guests to meet sales and operational goals, ensuring the team can inform, educate, and promote Target's offerings.
  • Review store guest, financial, and team metrics to identify gaps and take action for improvement.
  • Build and execute plans to run an efficient operation to fund future growth.
  • Lead and create a culture of executing best practices, identifying and resolving operational shortage opportunities, and establishing clear goals.
  • Leverage reports (financial, operational, safety, food safety, team, and guest) to understand the business and make decisions.
  • Lead a culture of financial accountability by following sales trends, managing payroll, and teaching the team their role in driving sales growth and profitability.
  • Assess competition and leverage guest insights and feedback to drive the business.
  • Build relationships within the community to address local needs.
  • Leverage field partners' expertise and guidance to solve problems and collaborate on store opportunities.
  • Set clear priorities for the team by balancing competing priorities and demands.
  • Own the safety culture and performance for the store through modeling safe behaviors, identifying and correcting hazards, assisting with incident response, and validating investigations.
  • Validate an instore security culture by focusing on deterrence, response, and resolution.
  • Validate that merchandise protection strategies are executed according to best practices.
  • Follow all safe and secure training and processes as a key carrier.
  • Address all store emergency and compliance needs.
  • Regularly assume store-level leadership on duty (LOD) responsibilities.
  • Demonstrate a culture of ethical conduct, safety, and compliance, and hold the team accountable to work in the same way.

Benefits

  • Comprehensive health benefits and programs (medical, vision, dental, life insurance)
  • 401(k)
  • Employee discount
  • Short term disability
  • Long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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