Store Director

Maverik • Hardin, MT

8d • $56,100 - $68,600

About The Position

At Maverik, the Store Director leads the store team, drives store performance, creates an exceptional customer experience, and oversees all store operations while maintaining expert-level knowledge of the food service department. The fresh food program is central to customer satisfaction and store revenue. The role includes developing Team Members, supporting the community, and contributing to the store’s success. The Store Director champions Maverik’s GET (Greet, Engage, and Thank) customer service expectations, models those behaviors, coaches Team Members, and holds the team accountable for a welcoming customer experience. The position begins with six weeks of hourly training at $26.94–$32.98 per hour; after successful completion of training, it transitions to a salaried Store Director role paying $56,100–$68,600 per year, with eligibility for a bonus program.

Requirements

• Must be at least 21 years old to apply.
• Strong leadership skills and ability to motivate and manage a team.
• Excellent communication and interpersonal skills.
• Ability to handle financial management, including P&L, budgets, and business plans.
• Experience or willingness to learn recruitment, training, and performance management.
• Strong problem-solving skills and ability to make decisions under pressure.
• Commitment to high standards of safety, customer service, and operational efficiency.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
• Ability to meet the physical demands of the role, including frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, pushing, and lifting, carrying, or moving objects weighing up to 50 pounds.

Responsibilities

• Champion GET customer service expectations by modeling behaviors, coaching Team Members, and holding the team accountable for a welcoming and engaging customer experience.
• Facilitate ongoing development of leaders and the store team by ensuring delivery of all Company training programs.
• Collaborate with the District Manager and Sr Director of Regional Operations on P&L management, business plans, and budgets.
• Implement Company initiatives, enhance the customer experience, and foster a culture of coaching, engagement, and teamwork.
• Lead the store team in implementing best practices, measuring operational efficiencies, improving productivity, and achieving operational standards.
• Maintain operational knowledge of kitchen processes, including opening and closing workflows, food preparation, and sanitation, to support, audit, and coach the Food Service Manager.
• Provide operational backup across all store departments, including the kitchen, during peak volume or staffing shortages.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing for eligible Team Members.
• Medical, dental, and vision insurance for full-time Team Members.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Growth opportunities, including promotion from within, consistent raises, and support for professional goals.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed