Store Director (Store Manager)

Target•Decatur, IL

10d•Onsite

About The Position

The Store Director is responsible for leading a team to achieve the company's vision of helping all families discover the joy of everyday life. This role involves developing leaders who care about their teams, guests, and each other. The Store Director leads a team of experts, advocates, and consultants passionate about ensuring guests find what they need and more. This position requires accountability for running a profitable growth business and provides opportunities for meaningful experiences to build and develop skills for a career. The role offers experience in managing large teams, recruiting, talent management, guest service, retail business financials, developing store-specific strategies, and understanding total store operations including sales trends, inventory management, guest satisfaction, pricing, promotions, and specialty businesses. The Store Director sets quarterly business priorities and manages the team to achieve sales goals, making business decisions based on market competition, guest insights, and feedback.

Requirements

4-year degree or equivalent experience
Strong interpersonal and communication skills
Team leadership and engagement
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Manage conflict and lead and hold others accountable
Relate well with and interact with all levels of the organization
Welcoming and helpful attitude
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations as needed
Climb up and down ladders as needed
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Nice To Haves

Enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
Thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

Responsibilities

Cultivate a guest-centric and engaged team.
Lead a talent culture through active involvement in onboarding, development, and growth of leaders.
Drive accountability through clear expectations and consistent performance management.
Create and deliver sustainable and equitable talent strategies in partnership with HR to fuel career progression and team growth.
Be approachable and available for the team, fostering a culture where issues are resolved quickly.
Recruit, hire, and retain a passionate team with area-specific knowledge and expertise.
Oversee the scheduling process to meet business needs, ensure consistent guest experience, and align with team member availability and desired hours.
Own and implement leadership schedules that align with guest and business needs, including weekends, mornings, evenings, overnights, and seasonal adjustments.
Demonstrate and promote inclusivity by valuing diverse voices, being authentic and respectful, and creating equitable experiences.
Invest in and follow up on personal and team training to enhance skills and capabilities.
Model creating a welcoming experience by greeting guests and demonstrating how to engage with them.
Lead by thanking guests and expressing appreciation for their choice to shop at Target.
Drive a guest-obsessed culture balancing in-store and digital experiences to meet store sales and operational goals.
Ensure the team can inform, educate, and promote Target's benefits, features, and offerings.
Own the store's overall business to drive efficiency, safety, and sales growth.
Build and execute plans for an efficient operation to fund future growth.
Lead and create a culture of executing best practices by understanding operational shortage areas, building routines, and establishing clear goals.
Leverage reports (financial, operational, safety, food safety, team, and guest) to understand the business and make decisions.
Lead a culture of financial accountability by monitoring sales trends, leadership headcount, payroll, and overtime, and educating the team on their role in driving sales and profitability.
Know and assess the competition, leveraging guest insights and feedback to drive the business.
Build community relationships to address local needs.
Leverage field support partners to solve problems and drive operational improvement.
Set clear priorities for the team by balancing competing demands.
Own the safety culture and performance for the store by modeling safe behaviors, identifying hazards, assisting with incident response, and validating investigations.
Validate an instore security culture by focusing on deterrence, response, and resolution.
Validate merchandise protection strategies are executed according to best practices.
As a key carrier, follow all safe and secure training and processes.
Address all store emergency and compliance needs.
Demonstrate a culture of ethical conduct, safety (including food safety), and compliance, and hold the team accountable to the same standards.