Store Director (Store Manager) - Hammond, LA

Target • Hammond, LA

5d • $106,000 - $212,000 • Onsite

About The Position

The Store Director is responsible for leading a team with the purpose of helping all families discover the joy of everyday life. This role involves developing leaders who care about their teams, guests, and each other. The Store Director leads a team of experts, advocates, and consultants who are passionate about ensuring guests have a positive shopping experience. This position also involves accountability for running a profitable growth business. Target believes in providing leaders with meaningful experiences to build and develop skills for a career. The Store Director role offers opportunities to gain experience in managing large teams, recruiting, talent management, guest service, retail business financials, driving sales growth, creating store-specific strategies, and understanding total store retail business fundamentals.

Requirements

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Team leadership and engagement
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Manage conflict and lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Accurately handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
• Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary

Nice To Haves

• Enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• Thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• Open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).

Responsibilities

• Cultivate a guest-centric and engaged team, consistently delivering guest experience commitments.
• Lead with confidence, care, and purpose to drive a guest-obsessed culture that relentlessly delivers the guest experience standard for Target’s brand promise.
• Hold direct reports accountable for delivering exceptional guest experiences through consistent operations, accountability, team development, training, and recognition.
• Celebrate wins, align the team, and prioritize actions that drive results and elevate the guest experience.
• Actively engage with the community to represent the brand and build connections.
• Lead a talent culture through active involvement in the onboarding, development, and growth of leaders.
• Drive accountability through clear expectations and consistent performance management.
• Partner with HR to create and deliver sustainable and equitable talent strategies to fuel career progression and team growth.
• Be approachable and available for the team, leading a culture where leaders and team members can share concerns and issues are quickly resolved.
• Recruit, hire, and retain a passionate team with area-specific knowledge and expertise.
• Oversee the scheduling process to ensure schedules meet business needs while providing a consistent guest experience and aligning with team member availability and desired hours.
• Own and implement leadership schedules that align with guest and business needs, including weekends, mornings, evenings, overnight, and appropriate seasonal adjustments.
• Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Invest in and follow up on personal and team training to enhance skills and capabilities, ensuring timely completion of required training.
• Drive a guest-obsessed culture by balancing in-store and digital guest experiences to meet store sales and operational goals, ensuring the team can inform, educate, and promote Target's offerings.
• Own the store’s overall business to drive efficiency, safety, and grow sales.
• Review store guest, financial, and team metrics to identify gaps, understand behaviors, and take action to improve.
• Build and execute plans to run an efficient operation to fund future growth.
• Lead and create a culture of executing all best practices, understanding where operational shortage can occur, building routines and action plans to resolve opportunities, and establishing clear goals and expectations.
• Leverage reports (financial, operational, safety, food safety, team, and guest) to understand the business and make decisions.
• Lead a culture of financial accountability by following sales trends, leadership headcount guidelines, payroll management, and hourly overtime guidance, teaching the team their role in driving sales growth and total store profitability.
• Assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for guests.
• Build relationships important to the store’s community to address pressing local needs.
• Leverage field partners’ expertise and guidance to solve problems, collaborate on store opportunities and wins, and lead the team to continuous operational improvement.
• Set clear priorities for the team by balancing competing priorities and demands.
• Own the safety culture and performance for the store by modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations, and owning total store accountability for team and guest safety.
• Validate an in-store security culture by focusing on deterrence, response, and resolution to improve physical security processes.
• Validate that merchandise protection strategies across the total store are executed according to best practices.
• As a key carrier, follow all safe and secure training and processes.
• Address all store emergency and compliance needs.
• Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience during assigned shifts.
• Always demonstrate a culture of ethical conduct, safety (including food safety), and compliance; lead and hold the team accountable to work in the same way.

Benefits

• Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree