Store Director (Store Manager) - Overland Park West, KS

Target • Overland Park, KS

14d • $106,000 - $212,000

About The Position

The Store Director leads the store team to help guests discover the joy of everyday life, develops leaders and team members, and is accountable for operating a profitable-growth business. The role provides experience in managing a large team, recruiting and talent planning, building a guest-first culture, managing retail financials, driving sales, and setting store-specific business strategies and priorities.

The Store Director cultivates an engaged, guest-centric team and leads hiring, onboarding, development, performance management, scheduling, training, and career progression. They balance in-store and digital guest needs while advancing sales and operational goals and promoting Target’s services and offerings.

The role owns the store’s overall business, including operational efficiency, financial accountability, safety, security, compliance, and sales growth. The Store Director uses business reports, sales trends, guest feedback, and competitive insights to make decisions; builds community relationships; partners with field support; and ensures that best practices, merchandise protection, emergency response, and safe and ethical conduct are followed.

Requirements

• Four-year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Team leadership and engagement skills.
• Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
• Ability to manage conflict and lead and hold others accountable.
• Ability to relate well to and interact with all levels of the organization.
• Welcoming and helpful attitude.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment, handle multiple tasks, and meet established timeframes.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders, scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 44 pounds without assistance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift.
• Flexible schedule and reliable, prompt attendance, including availability for nights, weekends, holidays, and peak shopping times.

Responsibilities

• Cultivate a guest-centric, engaged team and lead a culture focused on a welcoming guest experience.
• Recruit, hire, onboard, develop, and retain leaders and team members; support talent planning and career progression.
• Set clear expectations, manage performance, hold the team accountable, and address issues promptly.
• Partner with HR to create and deliver sustainable and equitable talent strategies.
• Oversee scheduling to meet business needs, deliver a consistent guest experience, and align with team member availability and desired hours.
• Create leadership schedules aligned with guest and business needs, including weekends, mornings, evenings, overnight periods, and seasonal adjustments.
• Promote inclusivity and invest in training and follow-up to develop team skills and capabilities.
• Model guest engagement, assist guests, and promote Target offerings such as the Target App, Target Circle Card, Target Circle, Drive Up, Order Pickup, and Circle 360 same-day delivery.
• Build and execute plans for an efficient operation that supports future growth.
• Establish operational best practices, identify areas of shortage, create routines and action plans, and set goals and expectations.
• Use financial, operational, safety, food safety, team, and guest reports to understand the business and make decisions.
• Manage sales trends, leadership headcount, payroll, and hourly overtime guidance to support sales growth and store profitability.
• Assess competition and use guest insights and feedback to strengthen the store’s position as a destination of choice.
• Build relationships with the store’s community and leverage field support partners to solve problems and improve operations.
• Set clear priorities while balancing competing demands.
• Own store safety performance by modeling safe behavior, identifying and correcting hazards, assisting with incident response, and validating investigations and sustainable solutions.
• Maintain an in-store security culture and ensure merchandise protection strategies follow best practices.
• As a key carrier, follow safe and secure training and processes.
• Address store emergency and compliance needs and hold the team accountable for ethical conduct, safety, food safety, and compliance.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director