Store Director (Store Manager) - Cleveland, OH and surrounding Area

Target • Mayfield Heights, OH

1d • $106,000 - $212,000

About The Position

The Store Director leads a store team focused on helping guests discover the joy of everyday life. The role develops leaders and team members, builds a guest-first culture, and is accountable for running a profitable growth business. The Store Director manages store-wide talent and operations, drives sales and financial performance, and sets strategies and priorities tailored to the store and its market. The position involves leading a large team, managing scheduling and payroll, maintaining safety and security, and delivering a welcoming experience across in-store and digital shopping channels.

The work is fast-moving, highly active, and physically demanding. The Store Director must work a flexible schedule that may include nights, weekends, holidays, mornings, evenings, overnight shifts, and seasonal adjustments. Duties may require mobility throughout a shift, climbing ladders, handling merchandise, and working in varying temperatures, humidity, and other elements.

Requirements

• Four-year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Team leadership and engagement skills.
• Strong cognitive skills, including problem analysis, decision-making, financial analysis, and quantitative analysis.
• Ability to manage conflict and lead and hold others accountable.
• Ability to relate well to and interact with all levels of the organization.
• Welcoming and helpful attitude.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work a flexible schedule with varying hours, days, or shifts, including nights, weekends, holidays, and peak shopping times.
• Ability to access all areas of the building and interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed and climb ladders as needed.
• Ability to frequently lift or move merchandise up to 44 pounds without additional assistance.
• Ability to work in varying temperatures, humidity, and other elements while performing certain duties.
• Ability to remain mobile throughout a scheduled shift and maintain reliable, prompt attendance.

Responsibilities

• Lead onboarding, development, growth, and performance management for store leaders and team members.
• Partner with HR to create and deliver sustainable, equitable talent strategies and career progression.
• Recruit, hire, and retain a passionate team with area-specific knowledge and expertise.
• Oversee scheduling to align business needs, guest experience, team member availability, and desired hours.
• Create leadership schedules that meet guest and business needs, including weekends, mornings, evenings, overnight shifts, and seasonal adjustments.
• Promote inclusivity and create equitable experiences for team members and guests.
• Provide and follow up on training to build skills and ensure required training is completed on time.
• Model and lead welcoming guest interactions, help solve guest needs, and thank guests for shopping at Target.
• Lead a guest-focused culture across in-store and digital experiences to meet sales and operational goals and promote Target offerings.
• Build and execute plans for efficient operations and future growth.
• Establish operational best practices, routines, action plans, goals, and accountability to address opportunities and shortages.
• Use financial, operational, safety, food safety, team, and guest reports to understand the business and make decisions.
• Manage sales trends, leadership headcount, payroll, and hourly overtime while building financial accountability and total-store profitability.
• Assess competition and use guest insights and feedback to position the store as a destination of choice.
• Build relationships with the store community to address local needs and leverage field support partners for problem-solving and continuous improvement.
• Set clear team priorities while balancing competing demands.
• Own store safety performance by modeling safe behaviors, correcting hazards, assisting with incident response, validating investigations, and driving sustainable solutions.
• Maintain an in-store security culture and ensure merchandise protection strategies are executed according to best practices.
• As a key carrier, follow safe and secure training and processes.
• Address store emergency and compliance needs and uphold ethical conduct, safety, food safety, and compliance standards.
• Access all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports, and information; handle cash register operations as needed.
• Climb ladders and scan, handle, and move merchandise safely, including frequently lifting or moving items up to 44 pounds without additional assistance.
• Remain mobile for the duration of a scheduled shift and maintain reliable, prompt attendance.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director