Store Customer Service / Delivery Driver - Fulltime

Sherwin-Williams•Lake Havasu, AZ
•Onsite

About The Position

The Store Customer Service / Delivery Driver works at Store 708179 in Lake Havasu City, Arizona. The role serves wholesale and retail customers by identifying their needs, answering questions about Sherwin-Williams products, and recommending appropriate solutions. It also delivers products from the store to customers safely and on time using company vans or pickup trucks. The position involves customer contact, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The company states that it conducts criminal-history reviews for this role to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 21 years of age.
  • Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
  • Must have a valid, unrestricted driver's license.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
  • Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience in delivery, retail, or customer service.
  • Previous work experience selling paint and paint-related products.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Provide excellent sales service to support customer satisfaction.
  • Assist customers in person and by phone by determining their needs and presenting appropriate products and services.
  • Process sales transactions accurately and in accordance with policies and procedures.
  • Meet monthly, quarterly, and yearly sales goals.
  • Maintain accurate work-order files and formulas.
  • Retrieve appropriate products from the sales floor or warehouse.
  • Tint and mix products to customer specifications as needed.
  • Load, transport, and deliver items safely and on time.
  • Assist with loading and unloading items from vehicles.
  • Maintain the store vehicle and notify the supervisor of repair or servicing needs.
  • Follow assigned routes and time schedules.
  • Comply with applicable laws, traffic regulations, and safety procedures while driving.
  • Prepare reports and other delivery-related documents.
  • Operate equipment and machines, including cars, trucks, and forklifts.
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