Customer Service Delivery Driver

Sherwin-Williams • Cullman, AL

6d • Onsite

About The Position

This part-time position works with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role also delivers products from Sherwin-Williams stores to customers safely and on time using company vans or pickup trucks. The selected candidate will work at Store #2686, 1625 Town Square, SW, Cullman, AL 35055. The starting rate is $16.50 per hour.

The job involves contact with customers, including potentially minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. Sherwin-Williams has determined that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Candidates must be at least 21, legally authorized to work in the country of employment without current or future sponsorship, and hold a valid, unrestricted driver’s license. They must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally, with or without reasonable accommodation. They must be willing to work all scheduled hours, which may include evenings and weekends. A high school diploma or GED, at least one year of delivery, retail, or customer service experience, paint-product sales experience, and the ability to communicate in more than one language or in Spanish are preferred.

The hiring process consists of an online application, a digital video interview for qualified applicants, and an in-store interview for top candidates. The company describes benefits generally and directs candidates to its benefits website for details and eligibility information.

Requirements

• Must be at least 21 years of age.
• Must be legally authorized to work in the country of employment without needing current or future employment-visa sponsorship.
• Must have a valid, unrestricted driver’s license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Load, transport, and deliver items to customers safely and on time.
• Assist with loading and unloading items from vehicles.
• Maintain the store vehicle and alert the supervisor to repair and servicing needs.
• Adhere to assigned routes and follow time schedules.
• Follow laws, traffic regulations, and safety procedures when driving.
• Prepare reports and other documents relating to deliveries.
• Operate equipment and machines such as cars, trucks, and forklifts.

Benefits

• Sherwin-Williams describes a range of benefits related to retirement, health care, well-being, and commuting; eligibility and details are provided on its benefits website.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed