Store Co Director

GSO•Tuscaloosa, AL
•Onsite

About The Position

The Co-Store Director is a strategic partner to the Store Director and a key leader responsible for the overall performance of the store. The role guides the full store team, supports daily operations, and helps ensure a consistent, high-quality experience for guests and team members. The Co-Store Director models the company’s values of passion, excellence, hospitality, and teamwork, and serves as a visible, accessible leader on the sales floor. The position oversees sales departments, financial performance, team development, operational planning, food safety, and compliance. It also represents The Fresh Market in the store and local community, builds relationships with guests and community partners, and responds to concerns with hospitality and professionalism. The role requires a flexible schedule that includes weekends, days, evenings, and holidays, as well as physical work such as standing or walking for extended periods, handling equipment, and lifting, pushing, or pulling up to 50 pounds.

Requirements

  • At least 5 years of progressive management experience in supermarkets, retail, restaurants, hospitality, or general business.
  • Demonstrated success overseeing multiple departments or store-wide operations.
  • Strong financial acumen and ability to achieve sales, margin, labor, and operational goals.
  • Excellent communication, coaching, and conflict-resolution skills.
  • Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
  • Food Safety Certification or ability to obtain certification after hire.
  • Must be at least 21 years of age.
  • Willingness to work a flexible schedule, including weekends, days, evenings, and holidays.
  • Ability to lift, push, or pull up to 50 pounds independently.
  • Ability to perform repetitive hand and arm movements, bend, and reach; stand or walk for long periods, up to 4 hours or as required by law.
  • Ability to work with exposure to extreme temperatures and to use required tools and equipment.
  • Use of approved hats, hair nets, beard guards, and personal protective equipment is required.

Nice To Haves

  • Bachelor’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience leading in a grocery or high-volume specialty retail environment.
  • Proven success developing strong teams and delivering exceptional guest experiences.
  • Bilingual skills.

Responsibilities

  • Model and promote the company’s values of passion, excellence, hospitality, and teamwork.
  • Provide visible, accessible leadership on the sales floor, supporting team members and engaging with guests.
  • Recruit, hire, and develop team members and build a pipeline of future leaders.
  • Oversee Produce & Floral, Meat & Seafood, Bakery, Deli & CMS, and Center Store departments to ensure merchandising, signage, and assortment meet local guest needs and brand standards.
  • Manage sales, gross margin, labor planning, inventory control, and shrink reduction.
  • Partner with department managers on ordering, scheduling, and workload planning.
  • Maintain compliance with food safety, sanitation, risk management, and regulatory requirements.
  • Represent The Fresh Market with hospitality and professionalism in the store and local community.
  • Build relationships with guests, answer questions, resolve concerns, and model guest recovery.
  • Engage with local organizations, vendors, and partners to strengthen the store’s community presence.

Benefits

  • Team Member discount up to 40%.
  • Early Earn Wage Access: access up to 50% (maximum $500) of earned wages on demand per pay period.
  • 401(k) contribution and company match.
  • Financial Wellness Program.
  • Personal time off and additional time-off purchase plans.
  • Medical, dental, vision, disability, and life insurance for individuals and eligible family members.
  • Discounts on pet insurance, daycare, event tickets, and more.
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