Store Clerk

THE SALVATION ARMY • Jacksonville, NC

2d • $10 - $11 • Onsite

About The Position

The Store Clerk works at The Salvation Army thrift store in Jacksonville, North Carolina. The role provides customer service by processing purchases and donations, answering questions and telephone calls, and helping customers have a pleasant store experience. It also supports store orderliness and cleanliness by stocking and arranging merchandise, maintaining displays, and cleaning the store.

Requirements

• High school diploma or GED.
• Knowledge of effective customer service techniques.
• Ability to meet attendance requirements.
• Ability to read, write, and communicate effectively in English.
• Ability to operate a cash register, perform routine mathematical computations, and count change.
• Ability to perform continuous or frequent walking and standing, as well as stooping, climbing, kneeling, or squatting, with lesser periods of sitting.
• Retail store experience is preferred.
• Equivalent combinations of training and experience may provide the required knowledge, skills, and abilities.

Nice To Haves

• Experience working in a retail store.

Responsibilities

• Ring up customer purchases, collect payment, count change, prepare receipts, and package purchased items.
• Prepare and balance the cash drawer, run routine register print-outs, prepare and deliver bank deposits, and safeguard cash register funds and sales records according to operating procedures.
• Explain store policies and respond to customer questions about pricing and purchases.
• Assist customers donating items by directing them to loading and unloading areas, helping move donations to storage, and preparing tax receipts as needed.
• Answer the store telephone courteously, provide information and directions, and potentially schedule and record donation pick-ups.
• Keep the cash register area neat and secure, and ensure forms, bags, and other supplies are stocked.
• Place and arrange items, maintain neat and orderly displays, rotate or rearrange stock as directed, and return handled items to their proper locations.
• Clean display racks and shelves, sweep and mop floors, clean windows and mirrors, and maintain a clean, inviting store.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED