Store Clerks

LITTLE GENERAL STORE INC•Clifftop, WV

10d•$10 - $0•Onsite

About The Position

The Store Clerk, also described as a Customer Service Representative, is Little General’s primary customer contact. The role performs sales transactions, helps keep the store stocked, and shares responsibility for keeping it clean and safe. Employees must be at least 18 years old to sell tobacco, lottery products, and alcohol. The position is listed as full-time or part-time and reports to the Cashier. Applicants must be able to speak, read, and write in English.

Requirements

Must be able to speak, read, and write in English.
Must be at least 18 years old to sell tobacco, lottery products, and alcohol.
Ability to lift, push, pull, and carry boxes and/or equipment weighing up to 50 pounds.
Ability to stand and walk for extended periods (95% of the time) and sit (5% of the time).
Ability to climb, balance, reach, grab, stoop, crawl, bend, and crouch for extended periods.
Ability to use close, distant, color, and peripheral vision; depth perception; and visual focus.
Ability to smell and identify odors.
Ability to clearly hear and interpret voice commands and telephone communications.

Responsibilities

Present a well-groomed, professional image and maintain a positive attitude while greeting and welcoming customers.
Help customers locate products and upsell related products when appropriate.
Record sales on the cash register, collect payment, provide correct change when needed, and understand approved payment systems and transaction processes.
Follow state laws regarding lottery, alcohol, and tobacco sales.
Promote participation in loyalty programs, including Plenti and BP.
Observe the property and report suspicious activity to the Manager on Duty.
Monitor gas pumps to prevent drive-off theft and report occurrences to the Manager on Duty.
Report malfunctioning equipment or systems to the Manager on Duty.
Stock coolers and shelves so products are available and correctly priced.
Maintain sanitary conditions in food-service areas in accordance with local health standards.
Participate in cleaning and maintaining a safe store.
Follow the Locked Door policy when in effect and execute security and emergency protocols.
Report customer accidents or injuries to the Manager on Duty.
Follow Little General corporate and handbook policies and report problems to the Manager on Duty.
Complete the Daily Shift Report at the end of each shift.
Perform other duties as assigned.