Store Clerk / Reservations

Santa's Village Inc • Jefferson, NH

12d • Hybrid

About The Position

The Store Clerk/ Reservations position is the heart of our operation. Your role would include providing excellent customer service to our guests both in person and over the phone, assisting with reservations, and giving them a great first impression upon check-in. This position is seasonal through the end of October with potential for extension into Winter months.

Requirements

• Have knowledge of retail computer programs
• Must possess a courteous and friendly rapport with guests and co-workers.
• Have interpersonal/communication skills orally and in written language.
• Must be 16 years of age or older
• Must be able to exhibit all physical demands listed in this job description at any given time during shift
• Must be willing and able to operate a cash register
• Must be flexible throughout season, with weekend availability
• Must be able to work independently, with little daily supervision

Responsibilities

• Answer and direct phone calls
• Make campground and motel reservations via email, phone, and in person.
• Welcome guests into the resort by checking them into their room or campsite. Answer any questions the guest may have them and point them in the direction of their accommodation.
• Keep a clean and tidy workspace
• Clean and maintain common areas, including bathroom, break room and coffee/slushy counter
• Clean and Stock store shelves
• Communicate with guests, co-workers, management team, and owners.
• Help in the laundry room when needed
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed