Store Cleaning Associate

The TJX Companies, Inc.•Franklin, MA
•$16 - $17•Onsite

About The Position

The Store Cleaning Associate is responsible for maintaining a clean and organized store, with particular focus on floor care. The role includes operating floor-cleaning equipment and performing routine cleaning throughout the store. Associates also support other store areas as needed, uphold customer experience and safety standards, and follow company policies and procedures.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask and respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Maintain floor care standards, including operating and maintaining the scrubber and buffer; dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain organization, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
  • Follow company Health and Safety policies, including refilling essential items in the lounge, restrooms, and front end.
  • Cross-train in other store areas, including the backroom, front end, and sales floor, and respond to front-end coverage needs.
  • Model customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Uphold merchandising philosophy and signage standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Follow operational and loss-prevention controls, including shrink-reduction policies.
  • Communicate accurately and effectively with management and associates.
  • Follow labor laws and company policies and procedures, including meal and break-period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee Assistance Program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical, dental, and vision insurance for associates meeting service or hours requirements
  • Health Savings Account (HSA) for eligible associates
  • Health care Flexible Spending Account (FSA) for eligible associates
  • Life insurance for eligible associates
  • Short- and long-term disability for eligible associates
  • Paid parental leave for eligible associates
  • Paid holidays, vacation, and sick time for eligible associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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