Store Associate

CVS Health•Poughkeepsie, NY

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s health care services. The role provides customer service, performs cashier duties, maintains the sales floor, supports store operations, and helps keep other departments—including photo, beauty, and pharmacy—stocked and operational. Associates may work regular shifts in the pharmacy as an opportunity for growth and career development.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet, particularly for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and visually inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Anticipate customer needs, provide compassionate and caring service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items as needed.
  • Accurately handle cash, check, and credit card transactions in accordance with company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory tasks as directed by the store manager.
  • Support opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and help ensure departments are stocked and operational while staying current with services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Promote CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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