Store Associate

CVS Health•Billings, MT

About The Position

The Retail Store Associate works in a customer-focused retail setting, both independently and as part of a team, helping customers and supporting store operations. The role provides an opportunity to contribute to customers’ healthcare needs and to CVS Health’s services and loyalty programs. Associates may support multiple departments, including photo, beauty, and pharmacy, and may work regular pharmacy shifts as part of growth and career development opportunities.

Requirements

  • At least 16 years of age.
  • Able to remain upright on the feet for sustained periods.
  • Able to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care, and identifying and resolving potential service issues.
  • Greet customers warmly and help them locate items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and by staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as opportunities arise.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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