Store Associate - Part Time (Santa Maria)

Sherwin-Williams • Santa Maria, CA

4d • Onsite

About The Position

The Store Associate supports the success of Sherwin-Williams retail stores by helping wholesale and retail customers identify their needs, answering questions about products, and recommending suitable solutions. The role focuses on excellent customer service, resolving customer concerns, maintaining knowledge of product features, upholding store and product presentation standards, and consistently meeting sales goals.

The position involves customer contact, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams states that it considers a criminal-history review necessary to protect its business, operations, reputation, and the safety of customers, staff, vendors, contractors, and the public.

Requirements

• Must be at least 18 years old.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds, and occasionally up to 70 pounds.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Build productive, trust-based relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist with deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Remain knowledgeable about products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• The posting describes a range of benefits related to health and well-being, career development, community connection, retirement, health care, and commuting; it directs candidates to the benefits website for details and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed