Store Associate

CVS Health•Columbus, OH

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and CVS Health’s health care services. The role provides compassionate, attentive customer service; performs cashier duties; maintains the sales floor and inventory; supports store opening and closing; assists across store departments; and may assist pharmacy personnel. Associates also promote CVS services and loyalty programs.

Requirements

  • Must be at least 16 years of age.
  • Remain upright on the feet for sustained periods.
  • Lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items as needed.
  • Accurately process cash, check, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping keep them stocked and operational and staying current on updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as an opportunity for growth and career development.
  • Promote CVS services and loyalty programs that support customers’ health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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