Store Associate

CVS Health•Worcester, MA
•$15 - $22

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and CVS Health’s health care services. The role includes cashiering, maintaining store operations and inventory, supporting other departments, and assisting pharmacy personnel when needed. Associates help promote CVS services and loyalty programs and contribute to a positive customer experience.

Requirements

  • Be at least 16 years of age.
  • Remain upright on the feet for sustained periods.
  • Occasionally lift or exert up to 35 pounds, frequently up to 10 pounds, and regularly exert a negligible amount of force to move objects, including overhead lifting.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, keeping departments stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as opportunities arise.
  • Promote CVS services and loyalty programs that support customers’ health goals.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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