Store Associate

CVS Health•Rockville, MD
•$18 - $25

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customer needs and CVS Health’s healthcare services. The role contributes to store operations by providing attentive customer service, handling transactions, maintaining merchandise and inventory, supporting store opening and closing activities, and assisting across store departments, including pharmacy when needed. The position is part-time, with 20 anticipated weekly hours.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal and perform visual inspections involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help them locate items as needed.
  • Accurately handle cash, check, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by keeping departments stocked and operational and staying current on updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as opportunities arise.
  • Advocate for CVS services and loyalty programs that support customers’ health needs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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