Store Associate

CVS Health•Long Beach, CA

About The Position

The Store Associate is a customer-focused role in a retail setting, working independently and as part of a team to support customers and contribute to CVS Health’s health care mission. The role involves assisting customers, maintaining store operations and merchandise, supporting multiple departments, and potentially assisting pharmacy personnel as an opportunity for growth and career development.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion, and identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Perform cashier duties accurately, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, to help keep them stocked and operational, and stay current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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