Store Associate

CVS Health•San Jose, CA

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s health-care mission. The role includes providing attentive customer service, completing cashier transactions, maintaining store merchandise and inventory, assisting with store opening and closing as needed, and supporting departments such as photo, beauty, and pharmacy. Associates also promote CVS services and loyalty programs. This part-time position is anticipated to be 20 hours per week.

Requirements

  • At least 16 years of age.
  • Remain upright on the feet for sustained periods.
  • Lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care, and identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, ensuring departments are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as an opportunity for growth and career development.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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