Store Associate

CVS Health•Detroit, MI
•$15 - $19

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, helping CVS Health provide a convenient and supportive customer experience. The role includes serving customers, handling transactions, maintaining store merchandise and inventory, supporting store operations, and assisting other departments, including the pharmacy when needed. Associates also promote CVS services and loyalty programs.

Requirements

  • Must be at least 16 years of age.
  • Remain upright on the feet, particularly for sustained periods.
  • Lift and exert up to 35 lbs of force occasionally, up to 10 lbs frequently, and a negligible amount regularly, including lifting overhead.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, showing compassion and care, and identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Perform cashier duties, including handling cash, checks, and credit card transactions accurately and following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as an opportunity for growth and career development.
  • Promote CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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