310010 - Store Associate

CVS Health•Odessa, TX

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and CVS Health’s services. The role includes providing helpful, compassionate customer service; operating the register; maintaining sales-floor inventory and pricing; supporting store opening and closing; assisting other departments, including photo and beauty; and helping pharmacy personnel when needed. Associates may have opportunities to work regular shifts in the pharmacy as part of career development.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in retail or customer service.
  • High school diploma or equivalent is preferred, but not required.

Responsibilities

  • Anticipate customer needs, show compassion and care, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help them locate items when needed.
  • Accurately handle cash, check, and credit-card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing, and complete inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current on services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as an opportunity for growth and career development.
  • Promote CVS services and loyalty programs that support customers’ health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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