Store Assistant (Bonused)

Circle K•Erie, PA

3d•$17 - $21•Onsite

About The Position

The Store Assistant supports the Store Manager in operating the store, providing excellent customer service, maintaining the facility and merchandise, overseeing shift activity, and ensuring compliance with company and brand policies. The role includes performing and coaching customer service, cash handling, sales, bookkeeping, inventory, staffing, security, and administrative duties. The Store Assistant may supervise shifts and assume Store Manager responsibilities when needed, and performs all duties with minimal supervision and regular, predictable onsite attendance. The position is full-time with flexible availability across days, evenings, overnights, and weekends. The employee must have open availability and be able to work opposite shifts from the Store Manager. The listed hiring range is $17.00 to $21.00.

Requirements

High school diploma or equivalent.
Six months to one year of retail and management work experience is preferred.
Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership.
Ability to communicate information and ideas clearly and understandably.
Ability to deal with customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled and arrive on time.
Ability to accurately operate equipment such as cash registers or scanners, beverage dispensers, and other machines or tools.
Ability to perform the essential duties and work in the described physical and work conditions.
Valid driver’s license and dependable transportation.
Ability to work opposite shifts from the Store Manager and maintain open availability.
Ability to have regular, predictable onsite attendance and work alone when required.
Ability to stand or walk for an entire shift; grasp, reach, and manipulate objects throughout the shift; operate a cash register or computer keyboard; and communicate orally.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist; push or pull with arms up to 20 pounds; reach overhead; bend, twist, stoop, kneel, squat, push, and pull; and climb a ladder when needed.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and tolerate occasional noise.

Nice To Haves

Six months to one year of retail and management work experience.

Responsibilities

Provide and coach staff to provide courteous, friendly, attentive customer service; greet customers, assist them, offer recommendations, process sales accurately, handle payments, and resolve routine customer concerns.
Operate fuel consoles, lottery machines, money order machines, and telecom transactions.
Report to work on time and comply with dress and appearance standards.
Monitor the facility’s condition, report equipment failures and maintenance or supply needs, and perform or direct housekeeping such as cleaning floors, windows, counters, displays, bathrooms, equipment, and refrigeration units, and disposing of trash and litter.
Ensure merchandise is stocked, rotated, and displayed for freshness, appeal, and customer access; prepare or assist with inventory orders; make price changes and place advertising and pricing signage.
Ensure shift sales transactions are entered at the time of purchase at the correct price, with correct register keys or codes, payments, and change.
Maintain accurate cash, sales, payroll, and inventory records; account for variances; prepare and transmit daily bookkeeping, invoicing, and gasoline data; complete daily banking; troubleshoot closeouts and shift sales analysis; and process weekly time and attendance records and payroll.
Notify the Store Manager of sales, cash, inventory, or operating discrepancies and follow company or brand guidelines for product breakage and spoilage.
Oversee store employees as directed; supervise shifts and assume Store Manager responsibilities when needed; schedule employees according to company guidelines and business needs; perform and train staff on Customer Service Representative and Lead CSR duties; assist with counseling, feedback, performance reviews, hiring, training, mentoring, motivation, and separation of employees.
Assist the Store Manager in maintaining a safe environment and protecting company information, cash, products, equipment, and property; report injuries, theft, property damage, sanitation or waste-disposal issues, and unsafe, unlawful, or unethical conduct.
Prepare or assist with periodic sales, product, and operating reports; attend job-related meetings, which may require irregular hours; control merchandise, cash shortages, and selling expenses; maintain inventory levels and shift audits; and complete shift-change cash counts and reports.
Complete daily store reports and other duties assigned by the Store Manager.