Store Assistant (Bonused)

Circle K•Jackson Township, PA

5d•$17 - $21•Onsite

About The Position

The Store Assistant supports store operations and customer service, oversees store employees as directed by the Store Manager, and assumes Store Manager responsibilities when needed. The role includes customer service, facility upkeep, merchandising, sales and financial controls, staffing, security, and administrative duties. The position is full-time, with flexible availability across days, evenings, overnights, and weekends, and requires open availability and the ability to work opposite shifts from the Store Manager. The Store Assistant provides and coaches courteous, attentive customer service; processes sales and payments; operates store transaction equipment; maintains merchandise and the facility; and supports inventory, bookkeeping, banking, payroll, scheduling, shift audits, and reporting. The employee works with minimal supervision and provides regular, predictable onsite attendance. The work is approximately 95% indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to extreme cold in walk-in coolers or freezers and occasional noise. Physical demands include standing or walking for an entire shift, handling objects throughout the shift, lifting and carrying items, pushing and pulling, reaching, bending, twisting, stooping, kneeling, squatting, and potentially climbing a ladder. A valid driver’s license and dependable transportation are required.

Requirements

High school diploma or equivalent.
Six months to one year of retail and management work experience is preferred.
Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership skills.
Ability to communicate information and ideas clearly and understandably.
Ability to handle customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled, arrive on time, and maintain open availability, including working opposite shifts from the Store Manager.
Ability to accurately operate equipment such as cash registers or scanners, hot or cold beverage dispensers, and other machines or tools.
Ability to perform the essential duties and work under the stated physical and environmental conditions.
Valid driver’s license and dependable transportation.
Ability to work alone.

Nice To Haves

Six months to one year of retail and management work experience.

Responsibilities

Provide and coach staff to provide courteous, friendly, attentive customer service; greet customers, offer assistance, process sales accurately, and resolve routine concerns.
Operate cash registers and other store transaction equipment, including fuel consoles, lottery machines, money order machines, and telecom transaction systems.
Monitor facility conditions, report equipment or maintenance needs, and perform or direct housekeeping such as cleaning floors, windows, counters, displays, bathrooms, equipment, and surrounding areas.
Monitor product areas to ensure merchandise is stocked, rotated, displayed, and accessible; prepare or assist with inventory orders and make price or signage changes according to company or brand guidelines.
Ensure shift sales are entered accurately and in accordance with company policies, including correct pricing, payment handling, and change.
Maintain cash, sales, payroll, and inventory records; account for variances; prepare and transmit bookkeeping, invoicing, and gasoline data; complete daily banking; and troubleshoot closeouts and shift sales analysis.
Finalize, transmit, and process weekly time and attendance records and payroll, and notify the Store Manager of discrepancies involving sales, cash, inventory, or operations.
Follow company and brand guidelines for product breakage or spoilage.
Oversee store employees as directed, supervise shifts, and assume Store Manager responsibilities when needed.
Schedule employees within company guidelines and business needs to support customer service and store image.
Perform and train staff in Customer Service Representative and Lead CSR duties according to applicable operating, conduct, and performance standards.
Assist with employee counseling, feedback, performance reviews, hiring, training, mentoring, motivation, and separation using non-discriminatory management practices.
Assist the Store Manager in maintaining a safe environment and protecting company information, cash, products, equipment, and property; report incidents and potentially unsafe, unlawful, or unethical conduct.
Prepare or assist with periodic sales, product, and operating reports; attend job-related meetings; control merchandise, cash shortages, and selling expenses; and assist with inventory levels and shift audits.
Complete shift-change tasks, including counting the cash drawer and completing end-of-shift or shift-change reports.
Complete daily store reports and other duties assigned by the Store Manager.
Maintain regular and predictable onsite attendance and perform duties with minimal supervision.