Store Assistant Manager

Kwik Chek Food Stores IncKyle, TX
Onsite

About The Position

The store assistant manager works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including, but not limited to cash register tasks, customer service, general housekeeping and other related functions. The store assistant manager ensures an exceptional customer experience that supports our purpose to “Leave ‘em Better”.

Requirements

  • Reliable transportation
  • Abide by all applicable local, state, and federal laws and regulations/certifications.
  • Be reliable, punctual, honest, and have a good attitude.
  • Excellent customer service skills.
  • Good verbal communication skills.
  • Basic mathematical skills, as needed to make change and give refunds.
  • Knowledgeable about company’s products and services, and customer-related policies.
  • Customer relationship experience is required
  • Successful completion of on-the-job training.
  • Ability to lift up to 50 pounds
  • Prolonged periods standing and working on cash register or related equipment.
  • Ability to perform repetitive movements over long periods of time.
  • Patience and expertise that is required to direct and conduct training.
  • Basic computer skills with the ability to operate multiple devices.
  • Possess the desire and ability to understand various computer software programs such as Microsoft Excel, Outlook, and word.
  • Have a good understanding of the register systems, troubleshooting, and the back office software.

Responsibilities

  • Work in support of the store management team to facilitate the completion of all store level tasks.
  • Perform a variety of tasks related to different areas of the store including, but not limited to cash register tasks, customer service, general housekeeping and other related functions.
  • Ensure an exceptional customer experience.
  • Operate available equipment, such as cash registers, calculators, or scanners.
  • Train other team members on company policies, practices, and procedures.
  • Lead and supervise other team members effectively.
  • Be responsible for all store operations while on-duty in the absence of the General Manager.
  • Embrace being a team player and communicate well with others.
  • Multitask and work in a fast-paced environment.
  • Complete guest-centered duties and provide our guests with a clean environment.
  • Greet customers as they enter the location.
  • Accept money in the form of cash, credit, and debit cards for items purchased.
  • Assist customers with questions or price discrepancies.
  • Ensure accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
  • Process returns and exchanges according to store policy.
  • Identify prices of products and services and tabulate bills with available equipment.
  • Assist customers in locating various products, resolving complaints, or providing information.
  • Bag, box, and wrap purchased items.
  • Perform other related duties as assigned.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Ensure the proper execution of all assigned store level marketing programs.
  • Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
  • Assist the store manager in all aspects of leading and managing the facility.
  • Replenish products and supplies to ensure in stock conditions at all times.
  • Check in external and internal vendors according to corporate procedures.
  • Provide leadership to others through example and sharing of knowledge/skill.
  • Be an example of consistency and professionalism for all team members.
  • Clearly perform and coach others in the expectations of all positions within the store.
  • Report all unsafe activities to supervisor and/or Human Resource.

Benefits

  • Free work uniforms
  • Free fountain drinks up to 32 oz, while on the clock
  • Daily Pay Partner
  • Health, dental, vision, disability, life, and critical Illness insurance plans are available
  • Vacation, Holiday and Bereavement leave.
  • 401K Retirement plan
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