Store A Manager 4705330

Circle K•Youngstown, OH

17h•$16 - $18•Onsite

About The Position

The Store Manager is responsible for the overall operations of the store, including leadership, customer service, financial management, and team development. This role directly supervises employees, ensuring the store is clean, well-stocked, and operates efficiently while maintaining company standards and promoting a positive public image. The manager analyzes sales and expense data, manages budgets, and safeguards company assets. They also play a key role in recruiting, training, and developing staff to ensure excellent customer service and adherence to safety and operational procedures.

Requirements

High school diploma or equivalent.
1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR), and Store Assistant (SA) job descriptions.
Ability to supervise and manage the functions listed in the CSR, LSR, and SA job descriptions.
Ability to use a computer for completion and analysis of reports, inventory control, cash control, and employment-related forms, or acquire necessary skills.
A valid driver's license and dependable transportation.
Ability to have open availability.
Ability to communicate (orally and in writing) in English.
Ability to perform essential duties and physical functions.
Ability to work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervises the activities of 2 or more full-time employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives.
Recruits, hires, and trains employees, ensuring excellent customer service.
Develops, manages, and assigns tasks to ensure the store is clean, adequately stocked, organized, and well-kept according to Company standards.
Maintains a professional and supportive image among subordinates and supervisor.
Schedules employees according to Company guidelines and business needs to maximize customer service and maintain store image.
Implements non-discriminatory management practices in hiring, training, counseling, mentoring, motivating, and separating employees.
Develops positive and professional relationships with all suppliers.
Promotes excellent customer service and resolves customer complaints in a timely and professional manner.
Provides regular and predictable onsite attendance.
Promotes and ensures a safe, positive public image within the neighboring community.
Prepares and delivers timely performance appraisals for all employees, including check-ins and ongoing evaluations.
Trains all employees on customer service, store image, marketing execution, and safety procedures.
Mentors and trains employees on cash handling and risk reduction.
Ensures employees complete all required training in a timely manner.
Develops methods to ensure timely and proper communication with all employees.
Establishes periodic communication meetings with store employees and the District Manager.
Evaluates store needs and develops action plans to achieve objectives.
Organizes and maintains all store files and manuals.
Manages and supervises employees to ensure accurate and timely completion of reports.
Manages and supervises employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensures all required employment-related posters and signs are accessible to employees.
Analyzes daily sales and expense information and takes appropriate action to maximize sales and net profits.
Budgets and forecasts P&L lines, and manages merchandise margins.
Safeguards and accounts for all money received and disbursed.
Performs financial analysis to maximize sales and net profits.
Notifies District Manager of any sales, cash, inventory, or operating discrepancies.