Store A Manager

Circle KCarnegie, PA
$19 - $32Onsite

About The Position

The Store Manager is responsible for the overall success of the store, including leadership, customer service, financial performance, and operational efficiency. This role involves direct supervision of store employees, managing inventory, ensuring compliance with company standards, and fostering a positive work environment. The Store Manager plays a key role in achieving store objectives and contributing to the company's mission of making people's lives easier.

Requirements

  • High school diploma or equivalent.
  • 1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
  • Ability to supervise and train for the use of equipment, tools, and materials listed in CSR, LSR, and SA job descriptions.
  • Ability to supervise and manage the functions listed in CSR, LSR, and SA job descriptions.
  • Ability to use a computer for completion and analysis of reports, inventory control, cash control, and employment-related forms, or acquire those skills.
  • A valid driver's license and dependable transportation.
  • Ability to have open availability.
  • Ability to communicate (orally and in writing) in English.
  • Ability to perform essential duties and physical functions.
  • Ability to work in the described conditions.
  • Ability to operate a motor vehicle.
  • Ability to sit for long periods of time.
  • Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

  • Directly supervise the activities of 2 or more full-time employees.
  • Recruit, hire, and train employees, ensuring excellent customer service.
  • Develop, manage, and assign tasks to ensure the store is clean, adequately stocked, organized, and well-kept.
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Schedule employees to meet business needs and maximize customer service.
  • Implement non-discriminatory management skills in hiring, training, counseling, mentoring, motivating, and separating employees.
  • Develop positive and professional relationships with suppliers.
  • Resolve customer complaints in a timely and professional manner.
  • Provide regular and predictable onsite attendance.
  • Promote a safe, positive public image within the neighboring community.
  • Prepare and deliver performance appraisals, including 30- and 60-day check-ins, 90-day, 12-month, and ongoing anniversary check-ins.
  • Train employees on customer service, store image, marketing execution, and safety procedures.
  • Train employees on cash awareness and expectations to reduce risk.
  • Ensure employees complete all required training in a timely manner.
  • Develop methods to ensure timely communication with all employees.
  • Establish periodic communication meetings with store employees and the District Manager.
  • Evaluate and develop action plans to address store needs and reach objectives.
  • Organize and maintain all store files and manuals.
  • Ensure required and requested reports are completed accurately and timely.
  • Ensure merchandise is stocked, attractively displayed, and priced correctly.
  • Ensure all required employment-related posters and signs are easily accessible.
  • Analyze daily sales and expense information to maximize sales and net profits.
  • Budget and forecast P&L lines, and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Perform financial analysis to maximize sales and net profits.
  • Notify District Manager of any sales, cash, inventory, or operating discrepancies.

Benefits

  • Opportunity to grow with the company.
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