Store A Manager

Circle K•Mentor, OH

2d•$19 - $32•Onsite

About The Position

The Store A Manager is responsible for the overall operations of the store, including leadership, customer service, financial management, and team development. This role directly supervises store employees, ensures the store is clean, stocked, and well-organized, and fosters positive relationships with suppliers and the community. The manager plays a key role in training staff on customer service, safety procedures, and financial accountability, while also analyzing sales and expense data to maximize profitability.

Requirements

High school diploma or equivalent.
1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR), and Store Assistant (SA) job descriptions.
Ability to supervise and manage the functions listed in the CSR, LSR, and SA job descriptions.
Ability to use a computer or acquire necessary skills for store computer use, including completion and analysis of reports, inventory control, cash control, and employment-related forms.
A valid driver's license and dependable transportation.
Ability to have open availability.
Ability to communicate (orally and in writing) in English.
Ability to perform essential duties and physical functions.
Ability to work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of 2 or more full-time employees.
Recruit, hire, and train employees, ensuring excellent customer service.
Develop, manage, and assign tasks to ensure the store is clean, stocked, organized, and well-kept.
Maintain a professional and supportive image among subordinates and supervisor.
Schedule employees within Company guidelines to meet business needs and maximize customer service.
Implement non-discriminatory management skills in hiring, training, counseling, mentoring, motivating, and separating employees.
Develop positive and professional relationships with all suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Provide regular and predictable on-site attendance.
Promote and ensure a safe, positive public image within the neighboring community.
Prepare and deliver timely performance appraisals, including 30- and 60-day check-ins, 90-day, 12-month, and ongoing anniversary check-ins.
Train all employees on customer service, store image, and marketing execution to meet Company standards.
Train all employees on safety procedures and promote safety awareness.
Mentor and train employees on cash awareness and expectations to reduce risk.
Ensure employees complete all required training in a timely manner.
Develop methods to ensure all employees receive proper communication in a timely manner.
Establish periodic communication meetings with all store employees and the District Manager.
Evaluate and develop specific action plans to address store needs and achieve objectives.
Organize and maintain all store files and manuals.
Ensure all required and requested reports are completed accurately and timely.
Ensure all merchandise is stocked, attractively displayed, and priced correctly.
Ensure all required employment-related posters and signs are easily accessible.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines, and understand and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform all other financial analysis necessary to maximize sales and net profits.
Notify District Manager of any sales, cash, inventory, or operating discrepancies.