Full-time Storage Manager

Atomic Storage Group•Memphis, TN

About The Position

The Storage Manager helps keep day-to-day self-storage property operations running smoothly while providing professional, welcoming customer service. The role includes collecting payments and maintaining records, answering calls, giving property tours, helping customers choose storage solutions, resolving concerns, and supporting general property operations. The manager also walks the property daily to help ensure it is clean, safe, and well-maintained, and performs light maintenance and upkeep. The position requires independent work, initiative, organization, reliable follow-through, and clear communication with customers, coworkers, and management. Work takes place both indoors and outdoors, including in varying weather conditions. The position requires reliable transportation, legal authorization to work in the United States, and passing a background check before hire. The salary range is $18.00 to $21.00.

Requirements

Positive, professional, customer-focused attitude and strong work ethic.
Strong communication and interpersonal skills.
Ability to work independently, manage priorities, and stay organized.
Reliable, proactive, and solution-oriented; able to remain calm and flexible when issues arise.
Basic computer and administrative skills.
Ability to lift up to 50 pounds and work indoors and outdoors as needed.
Must pass a background check prior to hire.
Must be legally authorized to work in the United States.
Reliable transportation required.

Nice To Haves

Customer service, sales, retail, hospitality, or property management experience is a plus, but not required.

Responsibilities

Take ownership of work and help keep day-to-day operations running smoothly.
Collect payments accurately and maintain records in accordance with company policies.
Handle responsibilities independently and follow through without constant reminders.
Support overall property operations and assist where needed.
Answer incoming calls professionally and help customers feel welcomed and informed.
Provide property tours and assist customers in finding the right storage solution.
Resolve customer concerns professionally, patiently, and practically.
Communicate clearly with customers, coworkers, and management.
Walk the property daily to help ensure the facility is clean, safe, and well-maintained.
Perform light maintenance, including sweeping, mopping, changing light bulbs, and cleaning units.
Open and close storage unit doors and assist with general property upkeep.
Help maintain a property appearance that customers feel good about.