Storage Customer Service Representative

U-Haul • Johnson City, NY

7d • Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the role of Storage Customer Service Representative. In this position, you will be part of a support team, acting as the face of U-Haul Company’s exceptional service. Your responsibilities will include ensuring customers receive the help they need by inspecting and maintaining equipment, and assisting customers with up-to-date technology for dispatching and returning equipment. This role provides on-the-job education, with a motto of 'Hire Fast, Pay Fast.' You can start immediately and get paid quickly. The company offers two hands-on working interviews, with payment for each, a $100 hiring bonus, and an additional $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.

Requirements

• Driver’s license and the ability to maintain a clean driving record
• Excellent communication skills
• Available to work on weekends and holidays

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

• On-the-job education
• $100 hiring bonus
• $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed