Storage and Data Protection Engineer

VLCM•Murray, UT

About The Position

VLCM is seeking an experienced Storage and Data Protection Engineer to join its engineering team. The engineer will design, implement, and support enterprise storage, backup, recovery, and data protection solutions for customers, with particular emphasis on EverPure storage solutions and Cohesity data protection technologies. The role serves as a key technical resource in both areas and works with customers and VLCM sales and engineering teams throughout the solution lifecycle. The position involves customer-facing work ranging from technical discovery and solution design to implementation, troubleshooting, and ongoing support. The engineer may also work with other storage, backup, virtualization, and data center technologies according to customer needs. VLCM describes its culture as emphasizing excellence, family values, transparency, and long-term growth. The company offers work-from-home and remote opportunities, autonomy, a supportive leadership culture, competitive salary, full benefits, and Flexible Time Off.

Requirements

Strong hands-on experience with enterprise storage and/or data protection technologies.
Experience designing and implementing enterprise storage and data protection solutions.
Strong understanding of SAN, NAS, block, file, replication, snapshots, deduplication, compression, backup, recovery, and disaster recovery concepts.
Experience working with virtualization platforms such as VMware and/or Microsoft Hyper-V.
Understanding of networking concepts relevant to enterprise storage and backup environments.
Experience troubleshooting complex infrastructure, storage, backup, and performance issues.
Ability to work directly with customers and communicate technical concepts clearly to technical and non-technical audiences.
Strong documentation, organization, and project management skills.
Ability to manage multiple customer projects and priorities simultaneously.
Customer-first mindset and willingness to own problems through resolution.

Nice To Haves

Experience with EverPure storage solutions.
Experience with Cohesity data protection, backup, recovery, and related technologies.
Relevant EverPure, Cohesity, or other storage and data protection certifications.
Prior experience working for a VAR, systems integrator, MSP, or technology consulting organization.

Responsibilities

Design, deploy, configure, and support enterprise storage and data protection solutions, particularly EverPure and Cohesity technologies.
Lead technical discovery sessions to understand customer infrastructure, business requirements, workloads, performance needs, and data protection objectives.
Architect storage, backup, recovery, replication, and disaster recovery solutions based on customer requirements.
Perform implementations, migrations, upgrades, expansions, and optimization of storage and data protection environments.
Troubleshoot complex storage, backup, recovery, performance, and connectivity issues.
Work with VLCM Account Managers, Solution Architects, and engineering resources during pre-sales, including solution design and technical validation.
Develop scopes of work and assist in estimating engineering effort for customer projects.
Provide technical demonstrations, presentations, and proof-of-concept support when needed.
Follow vendor and industry best practices for data protection, resiliency, security, and infrastructure design.
Maintain knowledge of EverPure and Cohesity solutions, including new products, features, best practices, and certifications.
Develop knowledge of additional storage and data protection technologies supported by VLCM.
Document customer environments, configurations, project work, and recommended solutions.
Serve as a trusted technical resource for customers and take ownership of technical issues through resolution.
Collaborate with VLCM engineers across data center, virtualization, networking, cybersecurity, and cloud technologies.