About The Position

VLCM is seeking an experienced Storage and Data Protection Engineer to join its engineering team. The engineer will design, implement, and support enterprise storage, backup, recovery, and data protection solutions for customers, with a strong emphasis on EverPure storage and Cohesity data protection technologies. The role serves as a key technical resource for both areas and works directly with customers and VLCM sales and engineering teams throughout the solution lifecycle. The position involves customer-facing technical work ranging from discovery and solution design through implementation, troubleshooting, and ongoing support. It also spans other storage, backup, virtualization, and data center technologies according to customer needs.

Requirements

  • Strong hands-on experience with enterprise storage and/or data protection technologies.
  • Experience designing and implementing enterprise storage and data protection solutions.
  • Strong understanding of SAN, NAS, block and file storage, replication, snapshots, deduplication, compression, backup, recovery, and disaster recovery.
  • Experience with virtualization platforms such as VMware and/or Microsoft Hyper-V.
  • Understanding of networking concepts relevant to enterprise storage and backup environments.
  • Experience troubleshooting complex infrastructure, storage, backup, and performance issues.
  • Ability to work directly with customers and communicate technical concepts clearly to technical and non-technical audiences.
  • Strong documentation, organization, and project management skills.
  • Ability to manage multiple customer projects and priorities simultaneously.
  • Customer-first mindset and willingness to own problems through resolution.

Nice To Haves

  • Experience with EverPure storage solutions.
  • Experience with Cohesity data protection, backup, recovery, and related technologies.
  • Relevant EverPure, Cohesity, or other storage and data protection certifications.
  • Prior experience working for a VAR, systems integrator, MSP, or technology consulting organization.

Responsibilities

  • Design, deploy, configure, and support enterprise storage and data protection solutions, especially EverPure storage and Cohesity data protection technologies.
  • Lead technical discovery sessions to understand customer infrastructure, business requirements, workloads, performance needs, and data protection objectives.
  • Architect storage, backup, recovery, replication, and disaster recovery solutions to meet customer requirements.
  • Perform implementations, migrations, upgrades, expansions, and optimization of storage and data protection environments.
  • Troubleshoot complex storage, backup, recovery, performance, and connectivity issues.
  • Work with VLCM Account Managers, Solution Architects, and engineering staff during pre-sales, including solution design and technical validation.
  • Develop scopes of work and help estimate engineering effort for customer projects.
  • Provide technical demonstrations, presentations, and proof-of-concept support as needed.
  • Follow vendor and industry best practices for data protection, resiliency, security, and infrastructure design.
  • Maintain technical knowledge of EverPure and Cohesity solutions, including products, features, best practices, and certifications.
  • Develop knowledge of additional storage and data protection technologies supported by VLCM.
  • Document customer environments, configurations, project work, and recommended solutions.
  • Serve as a trusted technical resource for customers and own technical issues through resolution.
  • Collaborate with VLCM engineers across data center, virtualization, networking, cybersecurity, and cloud technologies.

Benefits

  • Work-from-home and remote opportunities.
  • Autonomy and a non-micromanaging work environment.
  • Creative environment with opportunities to improve skills and learn.
  • Supportive leadership and a culture focused on family and work-life integration.
  • Commitment to employee health and safety.
  • Competitive salary.
  • Medical, dental, and vision benefits.
  • 401(k) matching.
  • Wellness benefits.
  • Flexible Time Off.
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