Stogo Flex Coordinator

Travel Nurse Across America•,

28d•$23 - $26•Onsite

About The Position

The Stogo Flex Coordinator supports Stogo Flex internal staff, healthcare professionals, and clients. This role requires a clear understanding of each client's specific needs to ensure accurate information is maintained in Stogo and other platforms. The Stogo Flex Cooridinator works closely with all members of Stogo Flex Team and various TNAA cross-functional departmental team members on a daily basis.

Requirements

High school diploma or equivalent
3 years experience in general office operations, including payroll processing
Proficiency in Microsoft Office Outlook, Word, Excel
Ability to quickly learn new systems
Excellent attention to detail
Excellent customer service skills
Excellent communication skills and high level of comfort communicating with employees across functional areas
Ability to maintain effectiveness when experiencing changes in work tasks
Ability to effectively work in a fast-paced and complex environment and maintain a sense of urgency
Ability to build and maintain productive working relationships with cross-functional coworkers
Will accept any suitable combination of education, training, and experience

Nice To Haves

Experience in managing payroll in hospital setting
Bachelor’s Degree in Business, Finance, Healthcare or related field
Experience in highly technical client facing customer support

Responsibilities

Serve as the primary point of contact for support line inquiries during business hours, providing prompt and effective assistance to internal teams, clients, and healthcare professionals
Manage the setup of new clients in the Stogo Admin system, ensuring seamless integration for the Flex implementation team and maintaining data accuracy
Act as the primary liaison for the Flex implementation team, facilitating communication and resolving issues to ensure smooth operations
Oversee the scheduling of healthcare professional orientations within the Stogo application, ensuring timely and efficient onboarding processes
Reconcile payroll information prior to submission, ensuring accuracy and addressing discrepancies to support timely and precise processing
Prepare, upload, and update employee data in Stogo Admin, maintaining the integrity of flex employee records and ensuring compliance with organizational standards
Deliver exceptional customer service to internal team members and external clients by addressing inquiries, resolving issues, and fostering positive relationships
Uphold our Core Values: Own Your Relationships – Be someone others can count on, Own the Outcome – Deliver results through accountability and follow-through, Obsess Over the Experience – Make every interaction meaningful, Act with Integrity & Respect – Do what’s right, always
Other duties as assigned