Stockton Peer Basic Needs Navigator (SA)

CSU Careers•Stockton, CA

11d

About The Position

Temporary, hourly-intermittent student assistant position in Basic Needs. The position supports Stan State students with housing and financial security information, referrals, individualized support plans, and outreach. The position is available on or after November 10, 2026 and ending on or before May 31, 2026; reappointment may be possible based on budget, department needs, and job performance. The listed start and end dates appear inconsistent in the posting. The role provides educational workshops, resource navigation, student check-ins, advocacy, front desk assistance, and programming support. The navigator works with campus and community partners, maintains confidential records, and refers students to Basic Needs Coordinators or the Housing and Financial Security Navigator when appropriate. Undergraduate student employees must be enrolled in at least six Fall/Spring units; graduate post-baccalaureate students must be enrolled in at least four Fall/Spring units.

Requirements

Undergraduate students must be registered/enrolled in at least six Fall/Spring units.
Post-baccalaureate students in a graduate program must be registered in at least four Fall/Spring units.
Cumulative GPA of 2.5 or higher, maintained during employment.
Must be making progress toward a degree.

Nice To Haves

Excellent customer service and a passion for helping and supporting students.
Ability to work well independently and as part of a team.
Good judgment when handling sensitive or confidential materials.
Ability to maintain confidentiality, punctuality, and attendance.
Ability to multitask in a fast-paced environment.
Ability to complete work accurately and on time with minimal supervision.
Experience working with community-based organizations facilitating housing support.
Excellent organizational skills and attention to detail.
Dependability and ability to follow through on assignments.
Familiarity with Canva, Adobe, Word, and PowerPoint.
Ability to work with a diverse population.
Experience working with, or awareness of, college students who have experienced housing insecurity and/or financial hardships or emergencies.
Ability to work evenings.
Post-baccalaureate student status with coursework and experiential learning goals focused on program facilitation, systems navigation, and direct individual support or guidance.

Responsibilities

Prepare and deliver approved-curriculum educational workshops on housing and financial security in virtual and/or face-to-face formats.
Maintain knowledge of local supportive services and resources to assist with referrals.
Use interviewing skills and a holistic student-support approach to triage concerns and personalize support plans.
Maintain accurate, confidential student records, including progress notes and support plans.
Provide ongoing support through regular check-ins, referrals, and advocacy.
Assist with front desk operations.
Stay informed about current research, best practices, and emerging trends in Student Affairs and housing.
Collaborate with faculty, staff, and external providers to identify and communicate supportive resources.
Provide campus and community resource information to new and continuing students individually or in groups.
Assist with programming, awareness, virtual or in-person tabling, and outreach events.
Use independent judgment to refer students to additional campus resources.
Refer students to Basic Needs Coordinators or the Housing and Financial Security Navigator for additional resources as needed.
Attend Basic Needs team meetings as needed.
Provide regular updates to supervisor(s).
Perform other duties as assigned.