Lead Peer Navigator
About The Position
Ideal Option is hiring a Lead Peer Navigator in Oakridge, Oregon, to support people experiencing substance use disorders and related behavioral health and social service needs. The role works alongside EMS, law enforcement, correctional systems, and community response teams to connect individuals with resources such as housing, substance use treatment, Medication Assisted Treatment (MAT), food assistance, mental health services, transportation, and other essential supports. The position includes outreach, advocacy, peer support, care coordination, data coordination, and documentation. The Lead Peer Navigator also helps maintain and improve outreach data and workflows, prepares internal dashboards and summaries for supervisor review, supports learning collaborative activities, and trains staff on documentation procedures and confidential data practices. The role collaborates with community agencies and providers, participates in case coordination and training, and follows agency confidentiality policies and HIPAA requirements. The schedule is Monday through Friday with variable shifts, and compensation is $32 per hour.
Requirements
- High school diploma or GED.
- At least two years clean and sober with lived recovery experience.
- Valid driver's license and reliable transportation.
- Experience working with vulnerable populations, including people experiencing homelessness, substance use disorders, mental illness, and justice system involvement.
- At least two years of experience with data collection, accurate documentation, and reporting.
- Must live in Lane County, Oregon, and be familiar with local resources and service systems.
- Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness using a harm reduction model of care.
- Ability to respectfully engage and develop a working alliance with people served.
- Compassionate, trauma-informed approach to supporting individuals with diverse needs and experiences.
- Ability to maintain strong professional boundaries while fostering trust and rapport.
- Cultural humility and respect when working with individuals from diverse backgrounds and communities.
- Skill in engaging and building relationships with individuals who may be hesitant or resistant to services.
- Dependable, adaptable, and proactive in identifying solutions and responding to changing situations.
Nice To Haves
- Certified Recovery Mentor (CRM).
- Qualified Mental Health Associate (QMHA).
- Previous Forensic Peer Endorsement experience.
Responsibilities
- Respond alongside EMS, law enforcement, correction systems, and community partners to assist individuals with non-medical social and behavioral health needs.
- Conduct outreach and engage individuals experiencing homelessness, substance use disorders, mental health challenges, and food insecurity.
- Connect individuals to emergency and transitional housing, substance use treatment, MAT, mental health services, food and clothing resources, transportation, and benefits assistance.
- Provide peer support, encouragement, and recovery-oriented coaching.
- Help individuals navigate complex systems and overcome barriers to services.
- Advocate for clients with community providers and partner agencies.
- Maintain accurate and timely documentation of client interactions, referrals, and follow-up activities.
- Identify data gaps and workflow improvements, and prepare internal dashboards and summaries for supervisor review.
- Assist the Supervisor with learning collaborative preparation, participation, follow-up action items, and sharing lessons learned with outreach staff.
- Train staff on documentation procedures and promote consistent, confidential data practices.
- Collaborate with EMS, law enforcement, correctional system personnel, hospitals, behavioral health providers, shelters, and community organizations.
- Participate in team meetings, case coordination, and ongoing training.
- Collect, review, reconcile, and maintain outreach, referral, engagement, and follow-up data for performance monitoring.
- Maintain confidentiality and professional boundaries in accordance with agency policies and HIPAA requirements.
- Perform other projects and duties as assigned.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Short-term and long-term disability options
- Life insurance
- Employee Assistance and Life Assistance programs
- 401K retirement program
- Pet insurance
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
