(USA) Stocking 1 Coach, Non-Complex, Management

Walmart•Iowa Falls, IA

12d•$65,000 - $100,000•Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role also introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. Additionally, the Stocking Coach models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are resolved, develops action plans to correct deficiencies, and provides process improvement leadership. The role drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, and controlling expenses. It also monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It also coordinates, completes, and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, and identifying improvement opportunities. The role ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity by implementing action plans and utilizing the Open Door Policy. The Stocking Coach is expected to build high-performing teams, embrace differences, create a workplace where associates feel seen, supported, and connected, and empower all associates to thrive. They will work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity. The role involves attracting and retaining talent, empowering and developing talent, and recognizing others' contributions and accomplishments. The Stocking Coach acts with integrity, maintains high standards of ethics and compliance, models Walmart values, and supports Walmart's goal of becoming a regenerative company by making a positive impact. They act in a selfless manner and are consistently humble, self-aware, honest, fair, and transparent. The role serves customers and members by delivering results with the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models. Decisions are made based on data insights and analysis, balancing short and long-term priorities, and considering all stakeholders. The Stocking Coach displays curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. They drive continuous improvements, adopt and encourage new technologies and skills, and support others through change.

Requirements

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Responsibilities

Leads and develops teams effectively by teaching, training, and actively listening to associates.
Tours stores and provides feedback to associates.
Communicates and collaborates with all levels of associates regarding store operations, business initiatives, merchandising, and company direction.
Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
Communicates business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates.
Manages and supports customer service initiatives.
Ensures customer needs, complaints, and issues are successfully resolved.
Develops and implements action plans to correct deficiencies.
Provides process improvement leadership to ensure a high-quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing Profit Loss statements.
Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area.
Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates.
Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
Promotes a belonging mindset in the workplace.
Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
Coordinates, completes, and oversees job-related activities and assignments.
Develops and maintains relationships with key stakeholders.
Supports plans and initiatives to meet customer and business needs.
Identifies and communicates goals and objectives.
Builds accountability for and measures progress in achieving results.
Identifies and addresses improvement opportunities.
Demonstrates adaptability and promotes continuous learning.
Ensures compliance with company policies and procedures.
Supports company mission, values, and standards of ethics and integrity by implementing related action plans.
Utilizes and supports the Open Door Policy.
Provides direction and guidance on applying policies and procedures in executing business processes and practices.
Builds high-performing teams.
Embraces differences in people, cultures, ideas, and experiences.
Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
Creates opportunities for all associates to thrive and perform.
Works collaboratively and builds strong and trusting relationships.
Communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains the best talent.
Empowers and develops talent.
Recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Models the Walmart values to support and foster the company culture.
Holds oneself and others accountable.
Supports Walmart's goal of becoming a regenerative company by making a positive impact.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Considers and adapts to how, where, and when customers shop.
Applies the EDLP and EDLC business models to all plans.
Makes decisions based on data insights and analysis.
Balances short and long-term priorities.
Considers stakeholders when making plans.
Displays curiosity and a desire to learn.
Takes calculated risks.
Demonstrates courage and resilience.
Encourages learning from mistakes.
Drives continuous improvements.
Adopts and encourages the use of new technologies and skills.
Supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.