(USA) Stocking 1 Coach, Non-Complex, Management
About The Position
This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role also introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. Additionally, the Stocking Coach models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are resolved, develops action plans to correct deficiencies, and provides process improvement leadership. The role drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. It also provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. The position coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, and identifying improvement opportunities. It ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive. It also involves working collaboratively, building strong and trusting relationships, and communicating with impact, energy, and positivity. The Stocking Coach attracts and retains talent, empowers and develops talent, and recognizes others' contributions and accomplishments. Acting with integrity involves maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling Walmart values, and holding oneself and others accountable. It also supports Walmart's goal of becoming a regenerative company by making a positive impact. Serving customers and members involves delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models. It also involves making decisions based on data insights and analysis, balancing short and long-term priorities, and considering all stakeholders when making plans. Striving for excellence includes displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It also involves driving continuous improvements, adopting and encouraging new technologies and skills, and supporting others through change.
Requirements
- 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
- For facilities that sell firearms, a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
- For facilities that sell only ammunition and have state specific requirements, a current state issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Models and demonstrates exceptional customer service standards to store associates.
- Drives the financial performance and sales of the designated store area.
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates.
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
- Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Delivers results while putting the customer first.
- Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
- Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
