(USA) Stocking 2 Coach, Non-Complex, Management

Walmart • Sterling Heights, MI

42d • Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. This role models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are met, and develops action plans to correct deficiencies. The position drives the financial performance and sales of the designated store area by reviewing financial statements, managing budgets, forecasting, and controlling expenses. It monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. This role provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, communicating expectations consistently, promoting a belonging mindset, and recruiting and developing qualified associates. It also coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and identifying and addressing improvement opportunities. The role ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity. It fosters a culture of belonging, creates opportunities for associates to thrive, builds strong and trusting relationships, and communicates with impact, energy, and positivity. The role attracts and retains talent, empowers and develops talent, and recognizes others' contributions. It maintains and promotes the highest standards of integrity, ethics, and compliance, acting in a selfless, humble, self-aware, honest, fair, and transparent manner. The position serves customers by delivering results, putting the customer first, and adapting to how, where, and when customers shop. It makes decisions based on data, insights, and analysis, balancing short and long-term priorities. The role strives for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Requirements

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Models and demonstrates exceptional customer service standards to store associates.
• Drives the financial performance and sales of the designated store area.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
• Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Delivers results while putting the customer first.
• Makes decisions based on data, insights, and analysis.
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree