Stocker II - Starting wage $19.45/hour

East End Food Cooperative Inc.•Pittsburgh, PA

23h•Onsite

About The Position

The Stocker II provides exceptional customer service by accurately ordering to replenish products and helps to maintain a well-stocked, clean, organized, and successful department. This role involves following the company's core values, providing exemplary customer service, communicating about the co-op and its membership, and staying familiar with store layout, products, services, and emergency procedures. The position requires staying up-to-date with store communications and policies, and a willingness to learn and adapt to changing job requirements.

Requirements

1 year of stocking experience.
General mobility requirements include the ability to: stand or sit for several hours at a time; lift up to 50 lbs. alone on a regular basis and 75 lbs. with assistance using safe lifting techniques; twist, turn, squat, and bend; do repetitive motions; visually read fine print; visually read a computer screen for long periods of time; climb a ladder.
The ability to handle and touch all different kinds of food.
The ability to work in a fast paced environment which may include exposure to wet, humid, cold, or outdoor weather conditions.
Moderate proficiency in Microsoft Word, Excel, Access and internet research skills.
Able to produce quality work within the established deadlines.
Retail or other experience serving the public.
Having experience and thorough knowledge of natural foods.
Familiarity with organic and non-GMO products.
Must enjoy interacting with and serving the public.
Must have a friendly and outgoing personality and a positive attitude.
Ability to handle multiple demands and stay calm.
Accuracy and attention to detail.
Organized and methodical in action.
Excellent communication skills.
Excellent trouble shooting skills. Logical problem solving skills.
Conflict resolution skills.
The ability to be reliable for regular scheduled shift work.
The ability to work a flexible schedule.
Willingness to work evenings, weekends, and holidays.
Ability to keep accurate, up to date records.

Nice To Haves

1 year of retail ordering experience.
Previous receiving experience.
Experience with digital receiving methods.
Experience with food cooperatives.

Responsibilities

Place departmental orders by appropriate deadlines.
Optimize stock levels by minimizing out-of-stocks while maintaining strong inventory turns.
Ensure appropriate supply of promotional and seasonal items.
Work with supervisor to continually improve ordering skills and troubleshooting techniques.
Work with department Coordinator to order new items, seasonal products, and discontinue outgoing products.
Provide frequent feedback to Coordinator on customer requests, product issues and all other relevant department information.
Obtain credit from vendors as assigned. Help manage occurrences of damages, shorts, expired products, inaccurate deliveries and returns.
Review invoices for accuracy before submitting to finance department.
Help maintain attractive, fully-stocked, fronted and rotated department sections.
Help maintain a clean department on a daily and long term basis. Stock products as assigned. Follow procedures for safe and accurate stocking.
Help maintain neat, organized and rotated backstock at the appropriate level.
Communicate with finance department about credit or invoice issues.
Keep accurate records of shrink and calculate shrink extensions as assigned.
Participate in quarterly inventory counts and calculate inventory extensions as assigned.
Perform back-up receiving duties as assigned by Stockroom Supervisor and/or in absence of Stockroom Supervisor.
Provide feedback in setting yearly sales, margin, and inventory turns goals.
Perform other tasks assigned.