About The Position

The Stock Associate receives shipments and accurately maintains inventory records, manages stockroom and off-site locations, and assists the sales team with replenishing the sales floor after shipments or during recovery periods. The role includes scanning deliveries, ticketing and organizing merchandise, preparing products for sales-floor distribution or customer delivery, maintaining safe and orderly storage areas, and following procedures to minimize inventory loss. The associate may also assist on the sales floor during peak times and complete other assigned store tasks.

Requirements

  • High school diploma or equivalent preferred.
  • One to two years of customer service experience preferred, along with stockroom or related work experience.
  • Basic product knowledge preferred but not required.
  • Effective time-management skills and ability to execute multiple tasks simultaneously.
  • Ability to remain mobile in the stockroom or on the sales floor for extended periods.
  • Ability to operate and read scanning equipment for extended periods.
  • Ability to lift and carry medium-to-large items weighing up to 100 pounds using appropriate equipment and safe techniques.
  • Ability to operate a POS system.
  • Part-time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). Weekend availability must be on two separate days. Associates seeking schedules of 20 or more hours per week must have greater availability to meet business needs.

Nice To Haves

  • Strong organizational skills and close attention to detail.
  • Commitment to high customer service standards.
  • Team-oriented approach and willingness to help colleagues.
  • Curiosity and creativity in finding ways to simplify processes and procedures.
  • Demonstrated ability to achieve results independently and through teamwork.
  • Proactive, hands-on approach to tasks.

Responsibilities

  • Provide a high level of customer service to internal and external customers.
  • Scan shipments as delivered.
  • Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
  • Provide supervisors with feedback about inventory levels and damaged merchandise.
  • Organize stockroom merchandise by department and category, placing it on appropriate shelves or in off-site locations.
  • Adjust stocking procedures to keep aisles and exits clear.
  • Store merchandise safely; ensure it is properly ticketed, packaged, logged, and easy to locate for replenishment.
  • Pack and log merchandise as required for customer deliveries.
  • Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
  • Keep the stockroom clean, swept, and free of garbage, and keep supplies organized.
  • Assist on the sales floor during peak times or as assigned.
  • Complete daily agenda tasks or other assigned tasks, such as store maintenance, lighting, and cleaning.
  • Comply with company policies and procedures.
  • Follow stockroom procedures to minimize company losses.

Benefits

  • Employee discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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