Stock Associate

Michael KorsPhoenix, AZ
Onsite

About The Position

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — JOB PROFILE: STOCK ASSOCIATE REPORTS TO: Store Manager/Assistant Store Manager/Stock Supervisor DIVISION: Retail MAIN JOB OBJECTIVE OPERATIONS ESSENTIAL JOB RESPONSIBILITIES •Keep selling floor and merchandise neat, organized and stocked •Assist in the maintenance of all inventory in the stockroom and on the selling floor •Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork. •Participate in inventories •Comply with all Point-of-Sale policies and procedures •Properly execute all relevant register functions •Adhere to work schedule, inclusive of time and attendance •Participate in all relevant training and development seminars, programs and meetings as directed by store management CUSTOMER SERVICE •Provide the highest level of customer service •Build and maintain repeat clientele; utilize client book •Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Requirements

  • 2+ years of relevant retail experience
  • Strong communication skills and ability to engage with diverse clientele.
  • Proficiency in reading, speaking, and writing in English is required.
  • Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
  • Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.

Responsibilities

  • Keep selling floor and merchandise neat, organized and stocked
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor
  • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
  • Participate in inventories
  • Comply with all Point-of-Sale policies and procedures
  • Properly execute all relevant register functions
  • Adhere to work schedule, inclusive of time and attendance
  • Participate in all relevant training and development seminars, programs and meetings as directed by store management
  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilize client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Benefits

  • Internal mobility across brands
  • Cross-brand Discount
  • Exclusive Employee Sales
  • Paid Parental Leave
  • 401k Match
  • Clothing Allowance
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