Stewardship & Donor Engagement Specialist

AtlantiCare•Atlantic City, NJ

About The Position

The Stewardship & Donor Engagement Specialist is responsible for designing and leading donor stewardship strategies that strengthen relationships, increase retention and enhance the overall donor experience. This role ensures that all donor engagement efforts are intentional, personalized and aligned with organizational priorities and donor intent. The role oversees the strategy and quality of donor acknowledgment, recognition and impact reporting, ensuring all stewardship touchpoints are thoughtful, consistent and aligned with established standards. This includes defining stewardship approaches, communication cadence and recognition practices across all donor segments. A key focus of the role is the development and management of customized stewardship plans for mid-level, major, and principal donors, in collaboration with Foundation leadership and team members. This includes aligning stewardship strategies with donor engagement plans to ensure continuity from initial gift through long-term relationship development. The position designs engagement strategies for programs such as Friends of the Foundation, ensuring a consistent and meaningful donor experience across this giving group. In collaboration with the Special Events Project Manager and Foundation team, the role defines the donor engagement approach for cultivation and stewardship events, including pre- and post-event communication strategies. The role also contributes to donor communications by developing and refining impact messaging and stewardship content, including elements of newsletters, impact reports and donor-facing communications. This position ensures that all messaging clearly communicates philanthropic impact and strengthens donor connection to the mission. This role collaborates closely with Foundation team members who support the execution of stewardship activities. The Specialist maintains oversight of quality, consistency, and effectiveness, using data and feedback to continuously improve donor engagement strategies.

Requirements

Bachelor's Degree in Nonprofit Management, Communications, Marketing, Public Relations, or related field required.
Minimum of 3--5 years of experience in donor relations, stewardship, communications, or related field required.
Proficiency in Microsoft Office Suite required.
Experience with CRM systems (e.g., Raiser's Edge or similar) required.

Nice To Haves

CFRE preferred as could be role that grows into annual giving
Experience in nonprofit or healthcare philanthropy preferred
Demonstrated experience in donor stewardship strategies, donor communications, or relationship management strongly preferred
Experience working with mid-level or major donor programs preferred
Email marketing platforms and content management tools strongly preferred.

Responsibilities

Design and lead donor stewardship strategies.
Oversee the strategy and quality of donor acknowledgment, recognition, and impact reporting.
Develop and manage customized stewardship plans for mid-level, major, and principal donors.
Design engagement strategies for programs like Friends of the Foundation.
Define the donor engagement approach for cultivation and stewardship events.
Contribute to donor communications by developing and refining impact messaging and stewardship content.
Collaborate with Foundation team members to execute stewardship activities.
Maintain oversight of quality, consistency, and effectiveness of stewardship activities.
Use data and feedback to continuously improve donor engagement strategies.