Steward - Stewarding

Hard Rock Hotel & Casino Ottawa•Cincinnati, OH

3d•Onsite

About The Position

The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Requirements

Minimum of one-year progressive experience within the Stewards’ Department.
Must obtain and maintain a valid driver’s and all licenses / certifications per Federal, State, and Gaming/Lottery regulations.
Must successfully pass background check.
Must successfully pass drug screening.
Must be eighteen (21) years of age.
Knowledge of pertinent federal, state, and local laws, codes, and regulations.
Knowledge of all operations of the Stewards’ Department.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to be flexible to work varying shifts and time schedules as needed.
Ability to deliver programs which create a service level of excellence for internal and external guests.
Ability to communicate effectively with all levels of employees and outside contacts.
Ability to review and comprehend all necessary documentation.
Ability to inspect and maintain all areas for which responsible.
Ability to stock and retrieve supplies as needed.

Responsibilities

Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department.
Assists in ordering and receiving all non-food items within the Food & Beverage Department, ensuring adequate par levels of inventory.
Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
Maintains open lines of communications with the Executive Chef and Director of Food & Beverage.
Attend and participate in meetings, completing follow-up as assigned.
Perform work regularly and predictably.
Other duties as assigned.